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<a href="https://intercom.help/pipeline-solutions/en/articles/14311127-what-is-pipeline-crm-how-to-access-it" rel="nofollow noopener noreferrer" target="_blank">Navigate to Pipeline CRM</a>

4. Click <b>(ACTIVE) New Lead Initial Email</b>

5. Edit the email as desired and click <b>Save Template</b>

Your welcome email is often the first touchpoint with a new lead or member.

Editing Your Welcome Email in Pipeline CRM

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Editing Your Welcome Email in Pipeline CRM

What “good” looks like

How to edit it